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Repositioning CakeMan as a Premium Gourmet Brand

Brand StrategyCustomer IntelligenceDigital Infrastructure

The Challenge

Move from mass-market bakery to premium gourmet positioning

CakeMan in Pune wanted to reposition from an affordable local bakery to a premium gourmet brand, increase average order value and attract higher-spend customers.

Key Pain Points:

  • Existing price-driven perception
  • Intense competition from mass-market bakeries
  • Need for aspirational storytelling and premium UX

Our Solution

Brand refresh, premium messaging and targeted campaigns

We conducted a brand refresh, redesigned the website and packaging, created storytelling-rich content highlighting craftsmanship, and ran targeted campaigns at affluent customer segments.

Our Approach:

  • Premium identity, packaging and website redesign
  • Storytelling-driven content around craft and ingredients
  • Targeted digital campaigns to affluent segments
  • Higher-margin product bundles and occasions marketing

The Results

Early uplift with longer-term premium growth roadmap

CakeMan achieved quick early growth after repositioning and has a four-year plan targeting ambitious long-term expansion.

Key Results:

  • 1.5x sales growth in the first 2 months post-repositioning
  • Improved average order value
  • Clear roadmap targeting 40x growth over 4 years

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